Your Privacy is Important to Us
We at www.InkJetOasis.ca ("InkJet Oasis") take your right to privacy
very seriously. Our Privacy Policy describes the type of personal
identifiable information we collect from consumers resident in Canada
both on www.inkjetoasis.ca and
offline, and what we do with that information.
What personal information does InkJet Oasis collect?
We ask you to provide certain personal information to create an
account on our web site, to receive literature, to purchase a product,
to register your printers, to participate in surveys or contests, or
when you contact us with questions, comments or a request for service.
You may choose not to provide us with the information we request, but
doing so may limit our ability to provide you with the product, service
or feature you have requested.
The personal information we collect depends on the nature of your
communication or request.
To create an account,
you will be required to provide your name, e-mail address, mailing
address, a password, telephone number, postal code and province.
To log in to an
existing account, you will be required to provide your e-mail address
and password.
To register to receive our newsletter, you will be required to
provide your name and e-mail address.
Inkjet Oasis does not retain any credit card information. To purchase
products online through the
PayPal payment
system, you will be required to provide your name, e-mail address,
shipping address, telephone number, product selection and credit card
information.
To register your printer, you will be required to provide your name,
e-mail address, mailing address, telephone number and product
information about your printer.
To contact us with questions, comments or a request for a refund, you
will be required to provide your name, e-mail address, phone number and
details regarding the subject matter of your order, communication or
request.
You may also choose to provide us with additional, optional
information such as your date of birth, marital status, household,
socio-economic, demographic and preferences information, and additional
product purchase information.
Attention Children:
If you are 16 or younger, be sure to ask your parents or guardian
for permission before sending any personal information.
In addition, we also collect non-identifiable, aggregate statistical
and demographic information about the use of our web site, including
times of access, browser types, Internet addresses of referring pages,
and pages visited most often. When you visit the InkJetOasis.ca website,
we also recognize your domain name (e.g. aol.com or interport.net), but
not your e-mail address.
For more information about our use of "cookies", please
see the section below entitled "Cookies".
How does InkJet Oasis use the personal information it collects?
InkJet Oasis uses the personal information it collects to respond to
your request for a product or service, to improve its products,
services, and our web site and to provide you with a customized,
individual experience and personalized service.
In the case of refunds or customer service related communications, we
may maintain a record of such communications in the event you contact us
again. We may use your personal information to administer product
replacements, monetary refunds, product exchanges or to contact you in
the case of product recalls or notices.
We may also use your personal information for our own marketing
purposes such as occasional e-mail updates and mailings with information
about new products or promotions.
If you do not want to receive such e-mails or mailings from InkJet
Oasis, you may opt out when you register or otherwise provide personal
information. You may also remove your name from our mailing list by
notifying us through our
contact page.
InkJet Oasis will not sell your personal information to any third
party
InkJet Oasis will not reveal or share your personal
information with any third party, except in connection with processing your online order (see
below) and except to the extent necessary to comply with applicable
laws, police investigations, or in legal proceedings where disclosure of
such information is permitted or required by law. We may disclose
demographic information in aggregate form to third parties.
Your consent
We will only collect, use and disclose your personal information with
your consent, which may be express or implied, depending on the
circumstances. Your consent may be implied, such as for required
information in connection with product registration, administration of a
contest, a request to receive literature or to provide you with product
and service information. Your consent also may be implied when you
respond to a customer satisfaction survey. We will use your responses to
assist in evaluating our products and services in order to improve them.
You may opt out of our use of your information for marketing purposes
or our collection and use of additional information, including product
preferences and socio-economic information. If we intend to use your
information for purposes other than those that we have identified when
we collect it, we will seek your consent.
When you visit this
web site or provide personal information to us by any means, you signify
your consent to our collection, use and disclosure of your information
in accordance with this Privacy Policy.
You may notify us that you do not wish us to use any of the
information that you have provided for any optional purposes by so
indicating when you provide the information or by notifying us using our
contact page. You may decline to provide us with any optional
information in any form submitted in connection with any of our
programs.
InkJet Oasis online store
Placing an order at the InkJet Oasis online store,
www.inkjetoasis.ca, is fast,
easy and safe. We are committed to protecting your privacy and the
security of your personal information. The personal information you
submit with an order is treated as confidential information and will not
be distributed, traded, sold, or rented to anyone.
Shopping: We collect IP addresses for the purposes of system
administration, to gather broad demographic information, and to monitor
the level of activity on our site. We collect information from visitors
to our site regarding the referring URL, your IP address, which browser
you used to come to the site, the country, province, the pages of our
site that you viewed during your visit and any search terms entered on
our site.
Ordering: When you order from the online store, we will ask
for and collect personally identifiable information from you. If you
order one of our products, the online store will collect and maintain
your name, e-mail address (user id), mailing address, shipping address,
telephone number, product selections, order number, referring URL, IP
address, and a password.
Before confirming your order, you will have the opportunity to review
the product order form and make changes and additions to the information
it contains. The information you submit will only be used to process
your order and to provide a more effective and personalized shopping
experience. We may occasionally contact you about special offers, new
products, and important functionality changes with our site and new
services that may benefit you.
Customer Traffic Patterns: We track customers traffic patterns
throughout their online sessions, including which pages a customer views
while using the site. This information is ultimately stored in the form
of store categories, and, in some cases, specific URLs. We use your IP
address to diagnose problems with our servers and software and to
administer our site.
We may share aggregated statistics about pages viewed on our site and
sales and other shopping information with third parties.
Like many other commercial sites, we utilize a standard internet
technology called a "cookie" file. To shop at the InkJet Oasis online
store you need to have all cookies enabled. Cookies are tiny text files
stored on your computer in your browser's cache folder (if your web
browser security settings permit) when you visit certain web pages and
log in or out of a website.
Cookies were designed to help a web server recognize a user's browser
as a previous visitor and to save and remember preferences that may have
been set while the user was visiting the site. A cookie cannot be read
by any web server other than the one that set the cookie. Cookies can
securely store a customer's website username and password, identify
which parts of a site have been visited or keep track of selections,
such as those selected in our "shopping cart."
A cookie cannot retrieve any other data from your hard drive, pass on
a computer virus, or capture your e-mail address. The cookies make your
use of the site easier, make the site run more smoothly and help us to
maintain site security.
You may turn off the cookie function by adjusting your web browser
preferences. However, if you do this you may not be able to use all
portions of our web site, particularly pages requiring registration.
How to enable cookies
Microsoft Internet Explorer 5.0/6.0
- Select Tools -> Internet Options and click on the "Security"
tab.
- The default selection, "Medium", supports cookies, but you can
click on the "Custom Level" button to check. Scroll down until you
see the word "Cookies" and verify that the radio button next to
"Enable" is selected in both options.
Microsoft Internet Explorer 4.0 (for Windows)
- Select View -> Internet Options and click on the "Advanced" tab.
- Scroll down until you see the word "Cookies" and verify that the
circle next to "Always accept cookies" is selected.
Microsoft Internet Explorer 4.0 (for Macintosh)
- Select Edit -> Preferences.
- Scroll down until you see "Cookies" under Receiving Files. Make
sure that "Never Ask" is selected.
Netscape Communicator 4.0
- Choose Edit -> Preferences and click on the "Advanced" option.
- Select the radio button next to "Accept all cookies" and click
"OK".
All other browsers please consult your documentation or online help
files.
How to contact us
If you have any questions, comments or concerns regarding our Privacy
Policy, or if you wish to review, update or correct your information or
change any consent you previously provided to us, you may
contact our office by
e-mail, by telephone or snail mail at:
Privacy Policy Changes
InkJet Oasis reserves the right to update this Privacy Policy at any
time by posting a notice on this site. This Privacy Policy was last
updated on 07/11/2008. |
